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We offer FREE ground shipping on your entire order!
GreenNBrown.com ships to addresses within contiguous United States. While we are keen to delight you with our FREE Shipping service, here are some points to note:
- GreenNBrown.com currently is not shipping to the following destinations: AK, HI, and all off-shore U.S. Territories, including Puerto Rico, and U.S. military installations.
- Order processing may take up to 24-48 hrs.
- Cancelling items after 12 hours of ordering may attract a small fee (10%) - this is to cover the handling fee for initiating the packaging and shipping process.
- Any change in address will result in a $15 fee
Return PolicyIf you aren't satisfied with the quality of the product you purchased, please contact us.
There are 2 simple ways to file a return
- Log into your account and submit a return request
- If you checked out as Guest, please drop us an email at email@example.com with your order number
- We will remit your money back within 12 Hrs after we have recieved your returned item back in our warehouse. We'll notify you via e-mail of your refund once we've received and processed the returned item.
- You may return new, unopened items sold and fulfilled by GreenNBrown.com within 30 days of delivery for a full refund (minus actual shipping/handling cost and 10% restocking fee). Items should be returned in their original product packaging.
- Please note that the return shipping cost will be borne by us if the return is a result of our error. (wrong item shipped in error)
We cannot accept returns of the following items:
- Grocery items including food and beverages (Under US Food laws, food items are not returnable or refundable unless found to be out of date or the wrong item was shipped.)
- Undergarments and other intimate apparel