If you aren't satisfied with the quality of the product you purchased, please contact us.
There are 2 simple ways to file a return
We will remit your money back within 12 Hrs after we have recieved your returned item back in our warehouse. We'll notify you via e-mail of your refund once we've received and processed the returned item.
You may return new, unopened items sold and fulfilled by GreenNBrown.com within 30 days of delivery for a full refund (minus actual shipping/handling cost and 10% restocking fee). Items should be returned in their original product packaging.
Please note that the return shipping cost will be borne by us if the return is a result of our error. (wrong item shipped in error)
We cannot accept returns of the following items:
While we work to ensure that product information is correct, on occasion manufacturers may alter their ingredient lists. Actual product packaging and materials may contain more and/or different information than that shown on our Web site.
In rare instances of any discrepancy between product picture and product name and description, product name and description should be followed.
Customers are advised to review any order for product items that may be sensitive to melting or tainting due to summer heat prior to order finalization. By placing an order for heat sensitive items, customer expressly acknowledges that GreenNBrown cannot guarantee the quality of any heat sensitive product requested to be shipped.
Customers do have the option to add Insulated Shipping Material to product orders which may be heat sensitive. Wrap must be ordered at time of placing the order. Customer acknowledges that wrap will assist in protecting food items shipped but will not in any way fully protect the item and hence customer remains responsible for any product replacement costs for heat damage regardless of whether or not foil wrap was used.
For handmade products (jewelry, home decor items etc.) please note that since these products are individually crafted by hand, there may be slight variations from the dimensions mentioned. Should you need items of very specific dimensions please drop us a note at firstname.lastname@example.org
For Bonsai Trees, please note that the size dimensions are approximate and are measured from the bottom of the pot to include the root system
5 Baby Jade bonsai planted together forming a forest, is an exclusive piece of art, distinct from other bonsai. Portulacaria afra is the biological name for Jade plant. Baby Jade plant is native to Africa. The African elephants enjoy feasting on baby jade plants, hence it is also popularly called ‘elephant bush’ or elephant plant’.
Portulacaria afra is perfect for bonsai beginners, as the plant does not need extraordinary attention and care. The luscious leaves and thick fleshy trunk of jade bonsai retain water for the plant and it is best for it to go dry for days. Baby jade bonsai can be placed outdoors when the temperatures are warm. As the temperature starts to fall below 50 degree Fahrenheit, Jade bonsai should be placed indoors, where it gets sufficient amount of daylight. Tiny white flowers bloom during fall, adding beauty to this unique bonsai.
Jade bonsai tree or elephant plant as it is known, responds fast to pruning. It can be easily trained and shaped. The most common style for jade bonsai tree is clustered pom-pom style. Dense, globe shaped clusters of leaves on an upright trunk make this bonsai stylish.
Please note: During winters shipping of tender trees may have to be temporally delayed due to cold temperatures either in originating or its final destination. Tender trees subject to low, overnight temperatures below 30 degrees during transit may freeze and this may adversely impact the health of the tree. We will send a shipping notice once it is in transit so you know when to expect it
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