If you aren't satisfied with the quality of the product you purchased, please contact us.
There are 2 simple ways to file a return
We will remit your money back within 12 Hrs after we have recieved your returned item back in our warehouse. We'll notify you via e-mail of your refund once we've received and processed the returned item.
You may return new, unopened items sold and fulfilled by GreenNBrown.com within 30 days of delivery for a full refund (minus actual shipping/handling cost and 10% restocking fee). Items should be returned in their original product packaging.
Please note that the return shipping cost will be borne by us if the return is a result of our error. (wrong item shipped in error)
We cannot accept returns of the following items:
While we work to ensure that product information is correct, on occasion manufacturers may alter their ingredient lists. Actual product packaging and materials may contain more and/or different information than that shown on our Web site.
In rare instances of any discrepancy between product picture and product name and description, product name and description should be followed.
Customers are advised to review any order for product items that may be sensitive to melting or tainting due to summer heat prior to order finalization. By placing an order for heat sensitive items, customer expressly acknowledges that GreenNBrown cannot guarantee the quality of any heat sensitive product requested to be shipped.
Customers do have the option to add Insulated Shipping Material to product orders which may be heat sensitive. Wrap must be ordered at time of placing the order. Customer acknowledges that wrap will assist in protecting food items shipped but will not in any way fully protect the item and hence customer remains responsible for any product replacement costs for heat damage regardless of whether or not foil wrap was used.
For handmade products (jewelry, home decor items etc.) please note that since these products are individually crafted by hand, there may be slight variations from the dimensions mentioned. Should you need items of very specific dimensions please drop us a note at email@example.com
For Bonsai Trees, please note that the size dimensions are approximate and are measured from the bottom of the pot to include the root system
Baby Jade Bonsai plant is an evergreen small shrub with emerald green luscious leaves and reddish brown fleshy stem, stands upright in a flamboyant posture. Jade plants belong to Africa and being African elephant’s favorite food is popular by the terms ‘elephant bush’ or ‘elephant plant’.
Portulacaria afra is a wonderful indoor bonsai, and ideal for bonsai beginners as it does not need extra attention and care. The succulent leaves and thick trunk of the plant stores water, enabling it to go without water for days. Jade plants can sustain outdoor temperatures up to 50 degrees Fahrenheit, but need to be brought indoors for protection from winter frost. The plant enjoys plenty of natural daylight and warm temperature.
It is easy to propagate jade bonsai from cuttings. It is advisable to let the cuttings dry and then plant them in damp soil during spring or summer. Place the pot in a place with enough natural light and moderate temperature for it to root. Dwarf Jade bonsai plant needs frequent pruning and responds well to it. Clump style, green orb like portulacaria afra is a common house plant and a specimen bonsai.
Please note: During winters shipping of tender trees may have to be temporally delayed due to cold temperatures either in originating or its final destination. Tender trees subject to low, overnight temperatures below 30 degrees during transit may freeze and this may adversely impact the health of the tree. We will send a shipping notice once it is in transit so you know when to expect it
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